Everyone wants accountability, but few want to be held accountable. Who can blame them?  Today’s accountability, at it’s best, is weekly a one to one with the boss followed up by a couple of emails. Then, at the end of the quarter, you have a meeting and wonder why few or none of the metrics were met. After a few quarters of this behavior, someone is shown the door. Unfortunately, the cycle continues because there are truly no clear expectations or a plan to meet them.

 

This is why I developed the concept of Compassionate Accountability. It was built out of necessity because I was tired of sales churn and hurt feelings. I was also tired of the crazy quarter-end rush as the team was stiving to hit their goals. This concept led to a string of incredible victories and successes not just for the team, but also for the individuals on the team, both new and veteran. It led to our team consistently exceeding quota and all other growth measurements.

 

The best part about this concept is that it is not personality driven. It’s a step-by-step process based on your industry and your team. It has worked across multiple organizations and across many different industries all over the country. In this course we cover in the course:

 

Setting Expectations

Communicating Expectations

Understanding measurements of KPIs (lead and lag)

Understanding each team member (the level set)

Leveraging individual’s strengths to win

Keep the Score, Show the score, the score will improve.

Celebrate the wins, reward achievements.

 

This course is designed for teams who are looking to improve their sales. Prior to the course, you and your team will receive a team assessment. The course is then tailored to your team. This is designed for groups of 12 to 50.